Vendor Terms & Conditions

To join Deligo as a vendor, you must create an account with accurate business information. Ensure your business is registered in Portugal and all documentation is valid. Vendors are responsible for maintaining updated information in their dashboard.

Vendors must comply with all Portuguese laws regarding food safety, business operations, and taxation. Deligo may request proof of compliance at any time. Non-compliance may result in suspension or termination.

Deligo charges a commission of 15% per order. Payouts are processed weekly via secure SEPA transfer. Vendors are responsible for correct banking details. Any discrepancies must be reported immediately.

Vendors must ensure product quality, accurate descriptions, and timely delivery. All listings must reflect actual availability. Failure to meet standards may impact ratings and platform access.

Deligo reserves the right to suspend or terminate vendor accounts for violations of terms, fraudulent activity, or repeated customer complaints. Vendors may terminate their participation by providing written notice.

All disputes will first attempt to be resolved amicably between Deligo and the vendor. Deligo is not liable for losses arising from vendor non-compliance, delivery issues, or technical failures.

Vendors must not share customer data outside the platform. All personal and order data must be handled according to GDPR regulations. Deligo may audit data handling practices periodically.

Deligo reserves the right to modify these terms at any time. Vendors will be notified via email and dashboard notification. Continued use after modifications constitutes acceptance.