Privacy Policy

Information We Collect

We collect personal information you provide when signing up, such as name, email, phone number, address, payment details, and business information if you are a vendor. We may also collect data automatically through cookies and usage analytics.

How We Use Your Information

• Provide and improve deliGo services across Portugal.
• Process orders and payments securely for customers and vendors.
• Send promotional offers and service updates if consent is given.
• Ensure compliance with Portuguese legal and financial regulations.
• Analyze usage trends to optimize delivery routes and vendor performance.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, track orders, and deliver personalized promotions. You can manage cookies via your browser settings.

Your Rights under GDPR

Being based in the EU, deliGo ensures all user and vendor rights under GDPR:

• Right to access, correct, or delete your personal data.
• Right to withdraw consent to marketing communications.
• Right to object to data processing for profiling or analytics.
• Right to data portability between service providers.

Payments & Financial Data

All payment information is processed through secure gateways like Stripe and PayPal. We never store full card details. Transactions are encrypted and comply with PCI DSS standards.

Delivery & Location Data

We collect delivery addresses and location data to ensure accurate, timely deliveries. Location data is used solely for operational purposes and never shared with third parties without consent.

Data Security Measures

We use state-of-the-art security measures including encryption, secure servers, firewalls, and regular audits. Access to personal data is limited to authorized employees and vendors.